## Scheduled Maintenance May 2025

**Service:**  
Web App,  
Beta Platform,  
API,  
Mobile App (iOS),  
Mobile App (Android)

**Status:**  
Resolved

**Location:**  
Nationwide

**Start:**  
May 18, 2025 8:00 PM

**End:**  
May 18, 2025 8:45 PM

There will be a planned 60 minute outage of the PaySauce platform for scheduled maintenance from 8am NZST on Sunday 18th May.

## Scheduled Maintenance Jan 2025

**Service:**  
API,  
Beta Platform,  
Mobile App (Android),  
Mobile App (iOS),  
Web App

**Status:**  
Resolved

**Location:**  
Nationwide

**Start:**  
January 26, 2025 9:00 AM

**End:**  
January 25, 2025 8:35 PM

The PaySauce web and mobile applications will be offline for up to an hour between 9-10am on Sunday 26 January (NZDT).

**_Update_** January 26, 9:13am  
This work is currently in progress.

## Scheduled Maintenance Sept 2024

**Service:**  
Web App

**Status:**  
Resolved

**Location:**  
Nationwide

**Start:**  
September 11, 2024 7:00 PM

**End:**  
September 11, 2024 9:12 AM

There will be a planned 60 minute outage of the PaySauce platform for scheduled maintenance. From 7PM NZST on Wednesday, 11 September all PaySauce services will be unavailable to allow for our updates to take place.

**_Update_** September 11, 8:08pm  
The outage will be extended by 30 minutes to 8.30PM

**_Update_** September 11, 8:12pm  
All updates have been completed.

## Disruption to Payments

**Service:**  
External Service Provider

**Status:**  
Resolved

**Location:**  
Nationwide

**Start:**  
August 23, 2024 11:00 AM

**End:**  
August 26, 2024 8:20 AM

We've been advised by our banking partner to expect some delays to payments. Their team is working on the issue, and we'll post an update here as soon as service returns to normal.